Costa Coffee in Feltham, England Open now

Reviews about Costa Coffee

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  2017-12-02, by Anita P
  VERY RUDE STAFF, I WAS RUDELY ASKED TO LEAVE AS WITHIN 15 MINUTES DIDN'T BUY A DRINK. I COME EVERYDAY AND BUY A DRINK AT 10 AM BUT I WAS ASKED TO LEAVE BECAUSE I USE MY LAPTOP WHILE I WAIT TO PICK KID OR I JUST DON'T KNOW. IS IT BETTER TO HAVE A REGULAR CUSTOMER WHO BUYS A DRINK OR NON AT ALL? THEY BLAMED NEW MANAGEMENT. BUT ITS NOT A FRIENDLY PLACE, THE COFFEE IS BAD, THE STAFF ARE RUDE. THEY HAVE NO CONSIDERATION FOR CUSTOMERS AT ALL. WHAT IS THE POINT IN GENERATING MORE REVENUE WHEN THE CUSTOMER SERVICE IS BAD AND CUSTOMERS DON'T FEEL WELCOME, CUSTOMERS ARE JUST CONSTANTLY PUSHED TO BUY EXPENSIVE DRINKS AND THEY DON'T KNOW AS THEY ARE NOT TOLD IT WILL COST THEM £X MORE. IMAGINE THE OLD VULNERABLE REGULARS I FELT SORRY FOR THEM WHEN I WATCHED THIS.